WORK WITH US

WE’RE GROWING… AND YOU CAN BE PART OF IT

We are delighted to be growing significantly year-on-year, thanks to the loyalty of our valued customers and their desire to recommend us to others.

In order to continue providing them with the superb level of service we promise, we are looking to grow our team.

We are currently looking for a Home-Based Concierge Assistant on a part-time employed basis.

Read below for more details.

concierge assistant
PART-TIME EMPLOYED

Are you experienced in office administration, and have a keen eye for detail? Are you a whizz on the computer? Have you worked within travel industry but now looking to work from home and have some time back for yourself?

Then this new opportunity with OUT of this WORLD might be perfect for you.

Awarded UK & Ireland Travel Agent of the Year at The Travel Industry Awards by TTG Media 2023, we’re looking for a Concierge Assistant to join our expanding team on a part-time basis.

This fantastic role is perfect for someone looking to work from home and have the flexibility to manage their own time.

You’ll be a dynamic individual who is self-motivated and driven to perform at their very best, ensuring a real WOW experience for all who come into contact with you. You’ll have the ability to clearly demonstrate: your strong computer skills; how you’ve effectively used a CRM system; and your ability to proof-read documentation to ensure complete accuracy.

Experience working within the travel industry is advantageous, but not essential.

THE RESPONSIBILITIES

  • Managing and administering bookings on our Travel App platform; Building itineraries, checking & uploading documentation, handling amendments and schedule changes, and ensuring accuracy at all times.

  • Ensuring app-related tasks in the CRM system are up-to-date at all times.

  • Assisting the Concierge Manager with the day-to-day post-booking operations of the business.

  • Supporting in pre-departure administrative tasks during peak travel periods.

  • Effectively performing administrative duties and follow processes accurately.

  • Willingness to participate and deliver training appropriate to own development.

YOUR COMPETENCIES

  • Excellent at detail, including spelling & numeracy etc, ensuring accuracy of data on the systems.

  • Effective time management and organisational skills.

  • Very proficient in using IT systems and CRM software.

  • Ability to be successful in an agile environment, to be flexible in style and approach; to pivot easily when required.

  • Enthusiasm and positive attitude with a commitment to contribute to the growth of the business.

  • A genuine interest in travel

EXPERIENCE REQUIRED

  • Minimum 2 years experience in an administrative role.

  • Working with a variety of IT systems and CRM softwares.

  • Proof-reading and analysing documents for accuracy.

  • Previous experience working within the travel industry is advantageous but not essential.

MORE INFORMATION

  • Salary = £12.80 per hour

  • 15 hours per week / 3 hours per day (Monday to Friday) + opportunity for overtime subject to business needs.

  • 28 days annual leave, including 8 bank holidays.

  • This is an employed & salaried home-based role with the expectation you will attend occasional meetings in the Midlands area.

REGISTER YOUR INTEREST
TO BE A CONCIERGE ASSISTANT

If you like what you’ve read and think that you’ll be a good fit for the opportunity…
Submit your details below and we’ll get in touch with you shortly.